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                                                       For any complaints or grievances, we request you to get in touch with our compliance
                                                        officer Stock Broker - @ +91 9393136201, DP – @ +91 9393352485 or send an email
                                                        to rlpsec_grievancecell@yahoo.com, rlpdp_grievancecell@yahoo.com. 
                                                        The Investor Services Cell (ISC) of the Exchange caters to the needs of investors by
                                                            resolving the queries of investors, resolution of investor complaints, and providing
                                                            Arbitration Mechanism for quasi-judicial settlement of disputes. At each of the above ISC
                                                            centres, Exchange has constituted Investor Grievance Resolution Panel (IGRP). 
                                                        All complaints which do not get resolved within sixty days from the date of lodging the
                                                            complaints with Exchange or cases where parties are aggrieved by the resolution worked
                                                            out would be referred to IGRP. 
                                                        On receipt of a complaint in the prescribed format, Exchange initially tries to resolve the
                                                            complaint by following up with the member and the complainant.  
                                                        The exchange even accords appropriate counselling to the parties in dispute for the
                                                            redressal of the complainant through the mutual settlement process.  
                                                            Complaints are ordinarily resolved within a period of sixty (60) days. If the complaint
                                                                remains unresolved, it is referred to Arbitration.
                                                                 
                                                            For any issues related to our company operations – you may mail us
                                                                at rlpsec_grievancecell@yahoo.com,
                                                                rlpdp_grievancecell@yahoo.com or rlpsecurities@yahoo.com 
                                                            In absence of response/complaint not addressed to your satisfaction, you may lodge a
                                                                complaint with
                                                                 
                                                                CDSL (Depository) at https://www.cdslindia.com/Footer/grievances.aspx 
                                                                    BSE (Exchange) at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx 
                                                                    NSE (Exchange) at https://investorhelpline.nseindia.com/NICEPLUS/ 
                                                                    MCX at https://www.mcxindia.com/Investor-Services - (for MCX related grievance ) 
                                                                    OR 
                                                                    You can also lodge your grievances with SEBI at https://scores.gov.in or contact SEBI on
                                                                    their Toll-Free Helpline at 1800 266 7575 
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