As per NSE Circular No. NSE/ISC/52517 dated 03rd June 2022, BSE Circular No. : 20220614-15 dated 14th June 2022, MCX Circular No: MCX/ISD/638/2022 dated November 2022 and CDSL communique: CDSL/IG/DP/2022/653 dated November 10, 2022.
                        
                        Escalation Matrix - (Procedure to file a complaint and view its status)
                        
                            
                                
                                    | Details of | 
                                    Contact Person | 
                                    Address | 
                                    Contact No. | 
                                    Email Id | 
                                    Working Hous (Except Public Holidays) | 
                                
                                
                                    | Client Servicing / Customer Care | 
                                    K. Gnaneswar | 
                                    402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 | 
                                    +91 40 2335 2485  +91 90636 52485 | 
                                    rlpsec_grievancecell@yahoo.com | 
                                    Monday to Friday : 9.30 AM to 6.00 PM
  Saturday 9.30 AM to 5.00 PM | 
                                
                                
                                    | Head of Client Servicing / Customer Care | 
                                    T. Ravichandra Reddy | 
                                    402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 | 
                                    +91 88971 88393 | 
                                    rlpsecurities@yahoo.com | 
                                
                                
                                
                                    | Compliance Officer - Trading | 
                                    Ch. V. A. Varaprasad | 
                                    402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 | 
                                    +91 93931 36201 | 
                                    varaprasad.challa@rlpsec.com | 
                                
                                
                                
                                    | Compliance Officer - DP | 
                                    G. Muralidhar | 
                                    402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 | 
                                     +91 93933 52485 | 
                                    dp_rlp@yahoo.com | 
                                
                                
                                    | Chief Executive Officer (CEO) | 
                                    R.M.C.V. Prasada Rao | 
                                    402, Nirmal Towers, Dwarakapuri Colony, Punjagutta, Hyderabad - 500082 | 
                                    +91 98480 39924 | 
                                    rlp_director@yahoo.com | 
                                
                            
                        
                       In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with 
                        CDSL (Depository) at https://www.cdslindia.com/Footer/grievances.aspx
                        BSE (Exchange) at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
                        NSE (Exchange) at https://investorhelpline.nseindia.com/NICEPLUS/
                        MCX at https://www.mcxindia.com/Investor-Services -  (for  MCX related grievance )
                        
                           OR
                        
                        SEBI at https://scores.sebi.gov.in/
                        Please quote your Service Ticket/Complaint Ref No. while raising your compliant at SEBI SCORES/Exchange/ Depository portal.
                        
                        Bank Details
                        
                            
                                
                                    | A/c Holder Name | 
                                    Bank A/c No | 
                                    Bank Name | 
                                    IFSC Code | 
                                
                                
                                
                                    | R L P SECURITIES PVT LTD - USCNBA	 | 
                                    00210340000546 | 
                                    HDFC BANK LTD. | 
                                    HDFC0000021 | 
                                   
                                
                                
                                    | R L P SECURITIES PVT LTD - USCNBA	 | 
                                    911020011827307 | 
                                    AXIS BANK LTD | 
                                    UTIB0000008 | 
                                   
                                
                                
                                    | R L P SECURITIES PVT LTD - USCNBA	 | 
                                    00210340003137 | 
                                    HDFC BANK LTD | 
                                    HDFC0000021 | 
                                   
                                
                               
                            
                        
                        
                         Key Managerial Personnels
                        
                            
                                
                                    | Name of the Individual  | 
                                    Designation | 
                                    Mobile Number | 
                                    Email Id | 
                                
                                
                                
                                    | Ravuri Mohanachandra Varaprasada Rao | 
                                    CEO | 
                                    9848039924 | 
                                    rlp_director@yahoo.com | 
                                   
                                
                                
                                    | Ravuri Leela Prasad | 
                                    Director | 
                                    9948088495 | 
                                    rlps_ed@yahoo.com | 
                                   
                                
                                
                                    | Ravuri Venkata Narayana | 
                                    Director | 
                                    9948078685 | 
                                    ravuven@gmail.com | 
                                   
                                
                                    
                                    | Ch V A Varaprasad | 
                                    Compliance Officer | 
                                    9393136201 | 
                                    varaprasad.challa@rlpsec.com | 
                                   
                                
                                 
                                    | G. Muralidhar | 
                                    Compliance Officer - DP | 
                                    9393352485 | 
                                    rlp_vpir@yahoo.com |